HomeFix
HomeFix Service App
MobileApp
Dashboard
In today’s fast-paced world, customers expect seamless and intuitive digital experiences when interacting with service providers. However, many companies struggle to deliver a consistent and efficient customer journey due to fragmented systems, lack of real-time updates, and inadequate communication channels. Our goal was to develop a comprehensive solution that integrates customer, technician, and company portals into a unified platform, ensuring a smooth, transparent, and efficient service delivery process.
Timeline and Work Summary
2 Weeks In
Mockup Ideation and UX Design
The team delivered a design that was both aesthetically pleasing and incredibly user-friendly. Our customers immediately noticed the difference, commenting on how easy it was to navigate the app and find the information they needed. The color palette and fonts perfectly captured our brand, and the streamlined design reduced the number of clicks, making the user experience seamless
6 Weeks In
Customer App & Company Dashboard
The working MVP of our customer app allowed users to browse services, upload issues, and book appointments effortlessly. This significantly improved our customer engagement. On the business side, the company dashboard provided real-time updates and manual assignment capabilities, which revolutionized our operations. We saw a dramatic improvement in our ability to manage contractor availability and customer orders efficiently
8 Weeks in
Customer and Technician App Enhancements
With the enhanced customer and technician apps, our service delivery became more transparent and reliable. Customers appreciated real-time booking status updates and arrival notifications, which made the entire process smoother. Technicians found the job notifications, acceptance features, and navigation tools extremely helpful, leading to a noticeable boost in efficiency and job satisfaction. Real-time status updates and job completion processes further streamlined our operations
20 Weeks In
Final Integrations and Advanced Features
The final integrations, including a secure in-app payment system, have transformed our transaction process, making it seamless and convenient for our users. Technicians now benefit from detailed job summaries, which improve their workflow. The business side has seen substantial gains from live order status updates, AI-driven analytics, AI driven chat application which allows user to get details without complex queries, and comprehensive customer management tools. These features have provided deep business insights, improved inventory management, and enabled effective promotional strategies
Client Feedback
Rohan Patel
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Site Owner
Wow, what a turnaround! In just 25 days, our website got a complete makeover, all thanks to this amazing team. They took our ideas and turned them into reality, making our site sleek, user-friendly, and downright awesome. The best part? Our business is booming like never before, all thanks to their hard work and dedication. Couldn't be happier!
Priya Sharma
Colleague
Talk about a game-changer! These folks worked their magic on our website in just 25 days, and the results are incredible. Our site is now a powerhouse, attracting more visitors and converting them into customers like never before. Big thanks to this awesome team for their talent and dedication!